Customer Support & Delivery


Opening Hours: Mon-Fri 9am – 5pm

Chat: Find us in the lower right corner of your screen.

We’ll respond to all enquiries within 24 hours and often within an hour.


The shipping company deliver to Europe from our warehouse in Denmark. The following applies on orders placed before 1:00 pm

  • Austria 3-4 Working days
  • Belgium 2-3 Working days
  • France 3-5 Working days
  • Germany 2-3 Working days
  • Hungary 3-5 Working days
  • Italy 3-5 Working days
  • Netherlands 2-4 Working days
  • Portugal 4-6 Working days
  • Portugal 4-6 Working days
  • Switzerland 3-4 Working days
  • Slovakia 4-5 Working days
  • Slovenia 4-5 Working days
  • Spain 3-6 Working days
  • USA & Canada (go to our USA website here)


When you have completed a purchase with you will receive an email order confirmation. Within 24 hours you will receive an email from the shipping company with the tracking number of your package. They will keep you updated on your order, whenever necessary. You will receive an email, if there are any changes in your purchase or delivery date.

You don’t have to be at home, when your delivery arrives. You can leave a note on your front door, stating that you authorise the shipping company to leave the package on the doorstep. REMEMBER to write your tracking number on the note and sign it. You can download an authorisation form (PDF) here.